HELP !!! Cannot login to wp-admin

  • deslimsj

    (@deslimsj)


    9 years, 1 month ago

    HI there

    My site was “attacked” by malware and was flagged by google. I ran anti-malware to scan and fix the malware.

    However, now i am not able to launch the website or launch wp-admin. I am having the error “Parse error: syntax error, unexpected ‘}’……”

    Appreciate any help at all. Stressed !!!!

    Thanks in advance

Viewing 7 replies - 1 through 7 (of 7 total)
  • gnoric

    (@gnoric)

    9 years, 1 month ago

    Hi,

    you should reinstall wordpress
    – create a backup
    – download wordpress
    – on your server delete all files except the wp-content folder, it’s contents, and your wp-config.php.
    – Upload the latest clean version of wordpress files except the ones mentioned above.
    ( – if needed, remove the wp-config.php file, and run the wp install again.)

    in your database, you should check that no malicious code was added. This might require a wp professional.

    Thread Starter deslimsj

    (@deslimsj)

    9 years, 1 month ago

    Hi gnoric

    thanks for the advice.

    1) Since i cant access the wordpress dashboard, can I backup by downloading the files via FTP to my local PC ?

    Will try this first and see if it still persists.

    Thanks

    gnoric

    (@gnoric)

    9 years, 1 month ago

    Yes, that works.

    Thread Starter deslimsj

    (@deslimsj)

    9 years, 1 month ago

    Thanks gnoric.

    Backing up now.

    Keeping my fingers crossed now. Hope it works…

    Thanks again

    Thread Starter deslimsj

    (@deslimsj)

    9 years, 1 month ago

    Hi

    I have done my install of wordpress as advised.

    Now i encounter a “Internal Server Error” !!!

    Can anyone help please. Thanks

    gnoric

    (@gnoric)

    9 years, 1 month ago

    Can you check you php error logs? These should be available when logging in to your host. Copy them here, so we can debug the 500 error for you.

    Thread Starter deslimsj

    (@deslimsj)

    9 years, 1 month ago

    Hi gnoric

    Thanks for your advise.

    I called the hosting and they have helped me resolved the 500 error.

    Google has also reviewed the website and all is ok.

    Thanks again for your fast response

Viewing 7 replies - 1 through 7 (of 7 total)

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