hcaptcha blocks form submission

  • Resolved audunmb

    (@audunmb)


    1 month, 1 week ago

    With hcaptcha enabled forms with Contact form 7 can’t be submitted. Not sure what the issue is.

    I tried turning off automatic insertion to forms, but the hcaptcha is still in the form and blocks submission (even after emptying the cache).

    The only way to fix it is to disable the plugin completly. As this is a live site and I need submissions to be open hCaptcha is disabled for now.

    (I use the latest version, I noticed the bug related to contact form 7 in another thread).

    Are there any known plugin conflicts that may cause this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor kaggdesign

    (@kaggdesign)

    1 month, 1 week ago

    Hello @audunmb,

    The page by the link you provided does not contain a CF7 form. Could you clarify how I can reproduce the issue?

    Thread Starter audunmb

    (@audunmb)

    1 month ago

    Seems like this was an caching error where the captcha was still in the form, even if I switched to form embed.

    Though, I had issues when the form was using capthca, and people got a message that they hadn’t filled out the form correctly. https://www.photo-pick.com/online/r6XUxmDA.link

    This other form seems to work with capthca now, but had to turn it off in the other form.

    • This reply was modified 1 month ago by audunmb.
    Plugin Contributor kaggdesign

    (@kaggdesign)

    1 month ago

    The second page mentioned contains the form with hCaptcha working successfully.

    The first page does not have hCaptcha turned on. I need a reproducible example to understand the reason. Could you create a copy of this page and turn on hCaptcha on it?

    P.S. I see JS errors on the page – they may prevent loading hCaptcha, so they should be fixed.

    Plugin Contributor kaggdesign

    (@kaggdesign)

    3 weeks, 3 days ago

    Closing as not answered for a week.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.