Gutenberg File Block download button

  • mmrmom

    (@mmrmom)


    2 years, 4 months ago

    I use the Gutenberg file block and while the file name w/ highlighted link is displayed, the Download button is no longer displayed. I do have the “Show download button” toggle turned on.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Hari Shanker R

    (@harishanker)

    2 years, 4 months ago

    Hi @mmrmom

    That sounds quite odd. Off the top of my head, I cannot think of a reason why this could be happening. The block seems to be working properly in my tests as well.

    I have a couple of questions for you in the meantime:

    • Have you tried using this block successfully before? Or is it the first time you’re trying it? If you’ve used it before, has it worked on your site?
    • When you add the file block, is the name of the file being displayed? Or, is nothing getting added at all? Here’s a screenshot to explain what I’m referring to:
    • Which is the version of WordPress you are using? May I suggest trying this out with the latest version of WordPress (if you are on an older version and feel comfortable updating)
    • When you try to replicate the issue the next time, could you right click on the area where you tried adding the block, choose the option “Inspect Element” and share a screenshot of what you see? Here’s an example from my end for reference:

      You can use a tool like https://snipboard.io or https://imgur.com for sharing screenshots
    • While you are in that page above, can you open the Console tab of your browser and check for any error messages?

    I look forward to hearing back from you!

    Thread Starter mmrmom

    (@mmrmom)

    2 years, 4 months ago

    Thank you for your reply. I investigated a little more. I am using WordPress 6.1.1 and have used this block previously. I retried it with the Twenty twenty-three theme with success. Sorry, I thought I tried it yesterday with a different result. Maybe I had too much going on.

    What I did notice is that the Download text is there, but the text color is white, so I can still click on it. After I click on it, the text color changes and is visible, but still no button. I will take this back to the theme author, but I’m wondering which direction I should go for a theme.

    Thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
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