Gravity Forms Square Add-On Conflict

  • Resolved girdy74

    (@girdy74)


    10 months, 3 weeks ago

    I was wondering if you have heard any feedback about the version 3.3.0 causing the credit card details not to display when using the Gravity Forms Square Add-on. When I have the Ally plugin activated the credit card details will not display (the cardholder name does). When I deactivate it, the cc details display. All plugins are currently up-to-date as well as themes and WordPress.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter girdy74

    (@girdy74)

    10 months, 3 weeks ago

    I tried downgrading to 3.2.0 and activated the Ally plugin. This version brought those cc details fields back.

    Thread Starter girdy74

    (@girdy74)

    10 months, 2 weeks ago

    No updates? If I update Ally to anything more than version 3.2.0 — Gravity Forms Square Add-on doesn’t display credit card fields.

    Plugin Support Elementor Team

    (@talmo)

    10 months, 1 week ago

    Hi, Thank you for contacting us.

    Please open a ticket to support so we can check this issue further.

    Please note that you do not need to have a Pro subscription for Ally support at this time.

    Thread Starter girdy74

    (@girdy74)

    10 months, 1 week ago

    I try and follow the link, login but the screen (my.elementor.com/websites) is blank. No header, no footer just the chat icon in the bottom right. If I go to my.elementor.com same thing. I don’t have a subscription to Elementor right now. I’ve cleared all cache from the beginning of time.

    Plugin Support Elementor Team

    (@snehao)

    8 months, 2 weeks ago

    Hello @girdy74,

    Apologies for the inconvenience caused to you.

    It sounds like this could be a temporary glitch. Could you please try opening the ticket again now?

    We’re here to help!

Viewing 5 replies - 1 through 5 (of 5 total)

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