Gravity Forms Not Displaying

casey1320
(@casey1320)

7 years, 4 months ago
I have a Gravity Form on this popup and it does not display. I am using Gravity Forms 2.3.3 and the latest version of WordPress. Here is what I have tried so far:

• Different browsers
• Disabling plugins
• Different Gravity Form
• Changing various settings on Gravity Forms (Output CSS, Output HTML5, No-Conflict Mode)
• Repositioning the form in the popup.

You can see the image and text, but not the gravity form below. I set up a test page here – https://thelivewellclinic.com/test-popup/ It is setup to display on mouse exit.
- This topic was modified 7 years, 4 months ago by casey1320.
The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author smarterdigitalltd
(@smarterdigitalltd)

7 years, 4 months ago

Hi there

The form seems to be set to ‘display: none’: https://www.dropbox.com/s/o65nxqjdbqg2ybe/Screenshot%202018-09-20%2008.08.55.png?dl=0

That would be the issue – but I don’t believe Beaver Popups would apply that.

Thread Starter casey1320
(@casey1320)

7 years, 4 months ago

Thanks for the reply. Where is this setting? I have looked over everything and do not see a setting that would disable the form from displaying.

https://screencast.com/t/NbYWaXcZ3

Plugin Author smarterdigitalltd
(@smarterdigitalltd)

7 years, 4 months ago

Hi there.

It is a CSS property on the Gravity Form – but I don’t know why that would be.

Do your Gravity Forms work elsewhere?

I came across an article which mentions Gravity Forms in another popup plugin, and to ensure AJAX is enabled – but I’m not too familiar with Gravity, so I’m not sure what exact problem this would solve.

Link: https://docs.gravityforms.com/displaying-form-within-modalpopuplightbox/

Thread Starter casey1320
(@casey1320)

7 years, 4 months ago

Yes, the Gravity Forms work elsewhere on the site. AJAX is enabled – https://screencast.com/t/DpxzdrwoZSOU

Also, if I put the form on a page, not a popup, it displays fine – https://thelivewellclinic.com/test-popup2/

Plugin Author smarterdigitalltd
(@smarterdigitalltd)

7 years, 4 months ago

It sounds like it needs a specific integration for it to work properly with Gravity Forms. I’ll put on my list to investigate further.

Thread Starter casey1320
(@casey1320)

7 years, 4 months ago

Thanks, that would be great!

Viewing 6 replies - 1 through 6 (of 6 total)

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