Google Docs integration not working

  • Resolved Micke123

    (@micke123)


    4 years, 11 months ago

    I have previously used the Google Docs integration without any issues. No however nothing happens when I click save in the Google Docs add-on (the blue save button turns gray and says “saving…”).

    Jetpack debugger says the connection is good.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    4 years, 11 months ago

    Your site does indeed seem to be connected to WordPress.com, I do not see any errors there.

    Could you try to remove the browser extension entirely, and then add it back from scratch?

    Let us know if that helps.

    Thread Starter Micke123

    (@micke123)

    4 years, 11 months ago

    Unfortunately that didn’t help.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    4 years, 11 months ago

    Thanks for giving it a try. At this point, I’m afraid I would need more details to be of more help.

    Could you contact us via this contact form so we can run some more tests with you on your site?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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