Good plugin – AMAZING support team

  • oriolplanesas93

    (@oriolplanesas93)


    6 months, 1 week ago

    The plugin is good, very good. We’ve been using it for 5 years now and after selling +300k tickets we can say it’s maybe the best out there. Sometimes we’ve found some extra options we may need and are not available, but we know it’s in the end a WordPress plugin, and it will never be 100% tailored to our needs.

    What I’d like to stand out is the AMAZING tech support. Every question we had or bug, error or faulty behaviour of the plugin we found (even when it was our fault or a problem with another plugin) they answered in less than 48h, and solved it quickly, sometimes with a specific update.

    When you deal with big attendance events, it can be very stressful to find an error with the system you use to check in all the guests, and being able to rely on the creators of the plugin has been always amazing.

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