Good but…

  • Riceman

    (@riceman)


    6 years, 10 months ago

    So far I really like this plugin and the functionality is great. I have the Pro version.

    But… I have to say the support response is very slow. I have tickets that sit for days, which is not great during development.

    Then I will have tickets that are answered quickly. The support is sometimes god and, as I said above, sometimes i wait a few days. If you are not under a deadline, then its not a big deal, but when you need help fast, the support can be frustrating.

    Again, the functionality of this plugin is Awesome.

    • This topic was modified 6 years, 10 months ago by Riceman.
    • This topic was modified 6 years, 10 months ago by Riceman.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor webnus

    (@webnus)

    6 years, 10 months ago

    Hello,
    Your opinion is much appreciated. We will try our best to decrease our response time as much as we can.

    Thread Starter Riceman

    (@riceman)

    6 years, 10 months ago

    Thanks! It seems things have been better in the last few days. Great job!

Viewing 2 replies - 1 through 2 (of 2 total)

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