• Resolved MoBlaise

    (@moblaise)


    If I enable GLS Delivery to Address, GLS as shipping method shows up twice on the Cart and Checkout pages. What might be the problem?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Goran87

    (@goran87)

    hey MoBaise,

    Thats a strange one. Does it also happen if you have only gls and Woo active?

    Thread Starter MoBlaise

    (@moblaise)

    Unfortunately – yes. If i check the “Enable this shipping globally” under GLS Delivery to Address, the method shows up just once. But if I enable it and than ad the same method under Shipping zone settings it shows up twice. I have several zones so I need to be able to set delivery methods per zone.

    Plugin Contributor Goran87

    (@goran87)

    I see, can you disable the global one? Zones should work even if you disable global one.

    Hello MoBlaise,
    the plugin is designed to work in two ways: activation of shipping methods (to an address, parcel locker, or parcel shop) via shipping zones or enabling them globally.
    If enabled globally through the plugin settings, the selected method and its settings will be shown for all countries selected further down in the plugin settings — this is intended for clients who ship packages only within one country.
    The second option is using shipping zones, where different prices and restrictions can be set for each zone.
    So, when setting up shipping methods, it is necessary to choose either a method within the plugin or configure it through the shipping zones.

    Kind regards
    GLS IT

    Thread Starter MoBlaise

    (@moblaise)

    Thank you, that solves it!

    @isuntesic 🐞 A bug found!
    When using GLS through shipping zones, where we set different prices per country, for some reason label generation doesn’t work for each country. In our case, it works for Croatia but not for Slovenia. See the screens:

    Hello @wwvitalik ,

    This is the behavior of the GLS API: for export parcels, only the FDS and FSS services are available. You have probably set SM1 as the default service in the plugin.

    GLS IT

    @isuntesic Yes, when I deselect SM1 and SM2 options in the plugin settings, the label generation works for Slovenia.
    But what if we want to enable SM1 and SM2 options for Croatia while being able to generate labels for Slovenia? The plugin’s logic doesn’t allow that…

    Vitalii

    (@wwvitalik)

    @isuntesic Could you reply? I think this is something that needs to be fixed in the version.

Viewing 9 replies - 1 through 9 (of 9 total)

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