Getting JavaScript Error

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  • Jade

    (@jadeam)

    4 years, 12 months ago

    Hello @sranjeet,

    Thanks for writing in and we’re sorry to hear about the trouble you’re facing.

    It looks like you have a caching plugin installed and active on your site which might be minifying the script on your site which sometimes breaks some JavaScript-controlled functionalities causing the message you are seeing.

    When you get the chance, can you please try to see if you can exclude the page where the forms are from being cache? Or, if you have the option, please exclude this file path from being minified: /wp-content/plugins/wpforms-lite/assets/js/wpforms.js

    I hope this helps.

    Jade

    (@jadeam)

    4 years, 11 months ago

    Hi @sranjeet,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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