Getting errors | WordPress.org

Resolved mijnmarketing
(@mijnmarketing)

6 years, 9 months ago

After the latest update I’m unable tot connect the facebook page. It disconnected after update. The client tried to reconnect, but these errors pop up.

– API communication error. Unable to MM Only State
– Error: Facebook page is not connected. Try to reconnect

What can cause this error?

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support ingasupranovich
(@ingasupranovich)

6 years, 9 months ago

Hi, @mijnmarketing
To answer your questions:
one page can only be connected to one WP-Chatbot, so make sure you not trying connect a page that already connected to another account.

Steps you may try to follow:
1. Remove MobileMonkey from Business Integration (open Facebook account -> Settings)
2. Log out of WP-Chatbot
3. Log back in to WP-Chatbot
4. Connect a page again
This should fix the errors.
If the issue will persist, please get back to me with Facebook Page ID (https://findmyfbid.com/), so that we’d be able to check the page on our end

Plugin Support ingasupranovich
(@ingasupranovich)

6 years, 9 months ago

Hey, @mijnmarketing
Is the issue resolved for you or need some help?
Let me know

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
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Last reply from: ingasupranovich
Last activity: 6 years, 9 months ago
Status: resolved