GA undefined error

  • Resolved dav74

    (@dav74)


    5 years, 10 months ago

    Hi there,

    Your plugin is causing a “ga is not defined” error, when I inspect the page in Chrome. It’s related to your plugin adn to Google Analyics of course. Do you know why this is?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ShareThis

    (@sharethis)

    5 years, 10 months ago

    Hi there,

    Thanks for reaching out, I’d be happy to help here!

    Can you please provide me with more information about your issue, for example, some specific URLs which are affected by this, and if you don’t mind some screenshots to review your case and provide you with a solid solution?

    Thank you,

    Thread Starter dav74

    (@dav74)

    5 years, 10 months ago

    Hi @sharethis

    Thanks for the reply. Here you can see the isues: https://ibb.co/GCj5kG1
    As said, it is something to do with Google Analytics and your plugin, but I cannot say more than that. As soon as I remove your plugin it all works without issue.

    I have also disabled WP Rocket (JS deferring), and the problem is not linked to that.

    Best regards

    Thread Starter dav74

    (@dav74)

    5 years, 10 months ago

    I can also send you a link to the site but would prefer to keep the link private.

    Plugin Author ShareThis

    (@sharethis)

    5 years, 10 months ago

    Hi there,

    Thank you for your reply

    Many thanks for pointing this to us!

    Our engineering team is looking into this right now and I will get back to you as soon as I have an official notice from their end.

    Thread Starter dav74

    (@dav74)

    5 years, 10 months ago

    Thank you

    Thread Starter dav74

    (@dav74)

    5 years, 9 months ago

    Sorry I think this is actually the WooCommerce plugin I should be contatcing not yours! My mistake

    Plugin Author ShareThis

    (@sharethis)

    5 years, 9 months ago

    Hi there,

    Thank you for your patience!

    Please let us know if there’s something we can contribute with,

    Best,

Viewing 7 replies - 1 through 7 (of 7 total)

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