free navigation menu widget not showing up in editor

  • Resolved Michael

    (@migaweb)


    2 months, 3 weeks ago

    I have version 2.5.2 and the default set of widgets enabled including the free navigation menu. But inside Elementor I only see the locked “pro” version of the navigation menu.

    View post on imgur.com

    Is there a way to enable it again?

    • This topic was modified 2 months, 3 weeks ago by Michael.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dhruv

    (@dpandya)

    2 months, 3 weeks ago

    Hi @migaweb,

    Thanks for reporting this. I just checked the free Navigation Menu widget on my local setup with version 2.5.2, and it seems to be working fine on my end: Screenshot.

    Could you please try the following steps and see if it resolves the issue on your setup?

    1. Make sure the Navigation Menu (free) widget is enabled under UAE → Widgets.
    2. Clear all caches (browser + any caching plugin/server cache) and recheck in Elementor editor.
    3. Temporarily deactivate other plugins (except Elementor and UAE) to rule out a conflict.
    4. Try checking in a different browser or in incognito mode.

    If the issue still persists after these steps, could you please share a screencast showing the issue in action? That would help us better understand what’s happening beyond the screenshots. Also, please ensure that you have deactivated the all the plugins apart from UAE and Elementor to avoid any plugin conflicts. You can also reach out to us directly via our support portal with these details so we can investigate further:
    👉 Ultimate Addons for Elementor Support

    Looking forward to your update!

    Best regards,
    Dhruv

    Thread Starter Michael

    (@migaweb)

    2 months, 3 weeks ago

    Hi Dhruv, thank your for the quick reply. As you can see in my screenshot it is enabled inside the widgets and I disabled all plugins beside Elementor and UAE. Also trying rollback to 2.5.1 and 2.5.0 without success.

    Screencast: https://imgur.com/a/YARCwaF

    Deactivating all and enable it again still doesn’t change anything.

    For testing I’ve changed the slug https://github.com/brainstormforce/header-footer-elementor/blob/master/inc/widgets-manager/base/widgets-config.php#L201 to navigation-menu2 and then it will show up in the Elementor Editor again!

    • This reply was modified 2 months, 3 weeks ago by Michael.
    Thread Starter Michael

    (@migaweb)

    2 months, 3 weeks ago

    I’ve found the issue: navigation-menu is inside the elementor_disabled_elements options so it doesn’t appear in Elementor BUT also not in the Elementor Widget Manager. I don’t know why it is there but removing it will make it appear in the Elementor Widget Manager again and I can activate it there. Then it’s visible in the page.

    Plugin Support Jan Gerald Starosa

    (@jangsr)

    2 months, 2 weeks ago

    Hi @migaweb ,

    Thanks for providing further details.

    Could you please try reinstalling the Ultimate Addons for Elementor – Lite plugin to ensure all files are intact? Sometimes a fresh install resolves issues caused by incomplete updates or corrupted files.

    You can do this safely by:

    1. Deactivating the plugin.
    2. Deleting it from your Plugins page (this won’t remove your settings).
    3. Downloading and installing the latest version from WordPress.org.

    Please let us know if the issue persists after reinstalling so we can investigate further.

Viewing 4 replies - 1 through 4 (of 4 total)

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