Form doesn’t submit – circle spins forever

  • markrr

    (@markrr)


    1 year, 2 months ago

    All plugins except CF7 disabled.

    Running PHP 7.4.

    Using 2024 theme.

    When I submit any of four different forms, the gray circle just spins forever and the form never submits.

    • This topic was modified 1 year, 2 months ago by markrr.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 2 months ago

    What other plugins do you use on the site?

    Thread Starter markrr

    (@markrr)

    1 year, 2 months ago

    They are all deactivated and this problem still occurs. But when CF7 works, I use:

    Anti-Malware Security and Brute-Force Firewall, Sucuri, updraft, wordfence, and Yoast SEO. I also want to use various Elementor plugins. I have WPForms installed but not using it.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 2 months ago

    Can you please include screenshots of the Plugins > Installed Plugins menu screen?

    Thread Starter markrr

    (@markrr)

    1 year, 2 months ago

    Here it is.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 2 months ago

    As a response to a contact form feedback request, the server returns 500 Internal Server Error. I don’t know what causes this, but you may be able to find some clue in the PHP or HTTP error logs on the server.

    Thread Starter markrr

    (@markrr)

    1 year, 2 months ago

    Thanks. I don’t know how to view those logs. But I’ll find a way. Appreciate the support.

    makeshyfttom

    (@makeshyfttom)

    1 year, 2 months ago

    I am having the same problem. I just hit update on all the plugins, or so I thought.

    After about 30 minutes of searching for the cause I saw the message that contact form 7 did not update because my WordPress needed updating first. to update to After that, the forms worked again.

    Those WP notifications are brutal.

    Thread Starter markrr

    (@markrr)

    1 year, 2 months ago

    Thanks for pitching in.

    My plugins were all up to date. So, I updated WordPress.

    I didn’t get as lucky. CF 7 still not working. The plugin says the email was delivered with a green box, but I don’t get it delivered in my inbox.

    Thanks again.

    • This reply was modified 1 year, 2 months ago by markrr.
    tangee

    (@tangee)

    1 year, 1 month ago

    Hi there,

    my contact forms worked just fine and yesterday, I added a checkbox. Since then, I had the same problem (the gray circle just spins forever and the form never submits). I deleted the checkbox that I added and it works again. But I really need this new checkbox ! I’m interested by any update about that. Thanks in advance

    Thread Starter markrr

    (@markrr)

    1 year, 1 month ago

    This has something to do with PHP. I went back to PHP 7.3 and suddenly the plugin works. Which is funny given the message it’s throwing. See below. But PHP 7.4 doesn’t work. All other plugins are deactivated. Using default 2024 theme. Weird stuff going on. Seeing other support threads with same/similar issues.

    My issue is that I’m converting the theme from an old/non functioning theme that doesn’t work on PHP 74, to Elementor and that requires PHP 7.4. So, I’m at a standstill.

    • This reply was modified 1 year, 1 month ago by markrr.
    • This reply was modified 1 year, 1 month ago by markrr.
    • This reply was modified 1 year, 1 month ago by markrr.
Viewing 10 replies - 1 through 10 (of 10 total)
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