Hi Dirk,
When you go to Guestbook > Settings > Debug-tab, and use the test button, does it give an error on the emoji test as well?
If so, can you share the information that is on that debug page? It might be that utf8mb4 is not supported.
By the way, which WordPress version is this?
Hi, thanks for your support.
After testing I get no error. The WP version is 6.1.1 (db: 53496) .
When I edit an entry and add an emoji, I get the message “Fehler beim Speichern aufgetreten.
That is strange.
Can you share the address of the website?
And can you still share the debug information from that admin page?
Bitte übermittle diese Information, wenn Du eine Support-Meldung im Forum verfasst.
Standard-Test: Erfolgreich.
Emoji-Test: Erfolgreich.
Test Dieser Test wird zwei Einträge erstellen, einen mit Standardtext und einen mit Emojis.
WordPress-Version: 6.1.1 (db: 53496)
WordPress Theme: Astra
Aktive Plugins: catch-sticky-menu/catch-sticky-menu.php
elementor/elementor.php
gwolle-gb/gwolle-gb.php
ionos-assistant/ionos-assistant.php
ionos-journey/ionos-journey.php
ionos-performance/ionos-performance.php
my-calendar/my-calendar.php
tinymce-advanced/tinymce-advanced.php
wordpress-importer/wordpress-importer.php
PHP-Version: 8.1.14
MySQL-Version: 10.6.10-MariaDB-1:10.6.10+maria~deb11-log
MySQL-Zeichensatz: MySQL-Zeichensatz: utf8mb4
MySQL Column Charset: utf8mb3
MySQL-Tabellen: Vorhandene MySQL-Tabellen:
• gwolle_gb_entries
• gwolle_gb_log
MySQL / MySQLi: mysqli
MySQL-Variablen: character_set_client: utf8mb4
character_set_connection: utf8mb4
character_set_database: utf8mb3
character_set_filesystem: binary
character_set_results: utf8mb4
character_set_server: utf8mb3
character_set_system: utf8mb3
character_sets_dir: /opt/mariadb-10.6.10/share/mysql/charsets/
MySQL-Engine: InnoDB
This is the content of the debug page.
Very strange 🙂
I think it is best to contact your hosting provider. MySQL seems misconfigured when it comes to character sets. It should support utf8mb4 all over, but there are too many options that are set to utf8mb3. I think that is very strange, since it is a very recent version of MySQL and these problems should have been long gone.
When you contact your hosting provider, please send a reference to this support topic.
