Fee relief

  • Resolved svzgsgps

    (@svzgsgps)


    6 months, 1 week ago

    For Fee relief – with other similar plugins, Paypal charges their fees based on the donation + fee recovery so the actual amount charged is higher than the estimate. How does Charitable address this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Bisset

    (@dimensionmedia)

    6 months ago

    Hi @svzgsgps – thanks for reaching out.

    Currently Charitable does not have any effect on PayPal fees. The donation form submits the amount straight to PayPal.

    You’ve accurately pointed out that properly calculating “donor covers the fee” to account for PayPal’s methodology is a complex function. Charitable has a fee relief addon for our pro plugin for this exact reason.

    On the PayPal side, I have two suggestions to maximize your donations:

    • Confirm Your Charity Status: Ensure your 501(c)(3) is confirmed with PayPal to receive their significantly lower charity processing rates.
    • Use the PayPal Giving Fund: Promote your organization’s PayPal Giving Fund profile. Donations made through this channel have zero processing fees, meaning you receive 100% of every gift. You will need to contact and confirm with Paypal for more on this.

    I hope this information is helpful.

    Plugin Author David Bisset

    (@dimensionmedia)

    6 months ago

    We are going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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