Fatal errors happening regularly

Resolved BillOsuch
(@billosuch)

1 month, 2 weeks ago

We’re getting fatal error emails on a regular basis:

An error of type E_ERROR was caused in line 128 of the file /home/customer/www/hmscareercoaching.com/public_html/wp-content/plugins/wordfence/modules/login-security/classes/controller/permissions.php. Error message: Uncaught Error: Call to undefined function WordfenceLS\get_current_site() in /home/customer/www/hmscareercoaching.com/public_html/wp-content/plugins/wordfence/modules/login-security/classes/controller/permissions.php:128
Stack trace:
#0 /home/customer/www/hmscareercoaching.com/public_html/wp-includes/class-wp-hook.php(341): WordfenceLS\Controller_Permissions->_role_sync_cron()
#1 /home/customer/www/hmscareercoaching.com/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(”, Array)
#2 /home/customer/www/hmscareercoaching.com/public_html/wp-includes/plugin.php(570): WP_Hook->do_action(Array)
#3 /home/customer/www/hmscareercoaching.com/public_html/wp-cron.php(191): do_action_ref_array(‘wordfence_ls_ro…’, Array)
#4 {main}
thrown

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support wfpeter
(@wfpeter)

1 month, 2 weeks ago

@billosuch, just in case any settings need to be kept during that process, check our remove/reset instructions: https://www.wordfence.com/help/advanced/remove-or-reset/

The role sync cron runs on multisite so it’d be good to know if this error is coming from the master site. If you’re not running multisite and/or a reinstallation rectified the messages then we don’t need to go further with that.

Peter.

ez123abc
(@ez123abc)

1 month, 1 week ago

I wonder if this is the same issue I am facing. Wordfence and Divi Sumpreme Pro do not work well together.

When both are activated, I get a white screen saying that there has been a critical error on the website.

Right now I have Wordfence Deactivated because of the website. You mentioned to delete and reinstall it via FTP. Why can’t this be done in the cpanel or the WP dashboard itself?

@wfpeter Would your article be better to do first? Or should I just delete it and then reinstall it again to try to correct the issue?

Plugin Support wfpeter
(@wfpeter)

1 month, 1 week ago

Hi @ez123abc,

I don’t think it’s the same issue. It sounds more like a false-positive block in the background is preventing pages with Divi elements from loading properly.

Wordfence will show the blocks it made on the Live Traffic page. Check it immediately after running into the blank page issue. You may be able to manually allowlist it from there using the “ADD PARAM TO FIREWALL ALLOWLIST” button. Alternatively, enable Learning Mode temporarily and try loading the page(s) with problems again. You can read more by clicking that link, but make sure to return the firewall to “Enabled and Protecting” afterwards.

If that doesn’t work, please open a new topic referencing your post here as dealing with multiple issues in the same topic can be hard to follow for the original poster’s problem.

Many thanks,
Peter.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.