Fatal error with 7.4.1

  • Resolved vladnice

    (@vladnice)


    6 years, 4 months ago

    Hello,

    I was trying to update wordfence and got a fatal error. I deleted the plugin and reinstalled it but, upon activation, I still have the Fatal error.

    I have also tried to delete wflogs folder but same thing.

    Can you please help?

    PS: I have a premium account

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • wfdave

    (@wfdave)

    6 years, 4 months ago

    Hi @vladnice,

    If you check php’s error_log can you tell me the fatal error message that you are seeing?

    Your website might also display the error message instead.

    Dave

    Thread Starter vladnice

    (@vladnice)

    6 years, 4 months ago

    Hi @wfdave,

    This message is displayed on the plugins page:

    Plugin could not be activated because it triggered a fatal error.

    In the debug.log file, I have:

    [30-Nov-2019 10:01:07 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 4198400 bytes) in /var/www/vhosts/***.com/httpdocs/wp-includes/functions.php on line 687

    Thank you.

    Thread Starter vladnice

    (@vladnice)

    6 years, 3 months ago

    Can you please help me with this issue?

    WFGerroald

    (@wfgerald)

    6 years, 3 months ago

    Hey @vladnice,

    This is a PHP memory error. Can you please ask your host to increase your resources to see if it helps?

    If it doesn’t help, can you please open a ticket at support.wordfence.com since you’re a Premium user? We’re not allowed to address premium issues in the Wordfence.org forums. Also, it’ll likely expedite the support process.

    Thanks,

    Gerroald

Viewing 4 replies - 1 through 4 (of 4 total)

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