fatal error on updating

Resolved Erwin1974
(@erwin1974)

7 years, 1 month ago
Hello,

Today I updated the cleantalk plugin to version: 5.118, this caused all 5 of the site I updated it on to throw a fatal error.

Wp version on all sites is newest.

I have seen in the changelog that this has happened before, perhaps it’s the same bug? Deactivating the plugin solves the problem.

Thanks in advance for your help.

Erwin
- This topic was modified 7 years, 1 month ago by Erwin1974. Reason: Removed url I need help with

Viewing 5 replies - 1 through 5 (of 5 total)

coriolis_too
(@coriolis_too)

7 years, 1 month ago

See this post: https://wordpress.org/support/topic/newest-version-crashes-site/

SergeM
(@serge00)

7 years, 1 month ago

Hello, Erwin.

We noticed it 15 minutes ago.

We’ll fix it today. Please, wait.

Plugin Author Denis Shagy
(@shagimuratov)

7 years, 1 month ago

@erwin1974 thank you for feedback.

We have made fixes,
https://downloads.wordpress.org/plugin/cleantalk-spam-protect.zip

Please follow steps,
1. Go to WordPress Administrator Panel —> Plugins.
2. Find the plugin “Spam Protection by CleanTalk” —> Deactivate.
3. After the automatic page refreshing find the plugin again “Spam Protection by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
4. Download the plugin archive from CleanTalk (the link is at the beginning of this page or use the link given to you personally).
5. Go to Plugins —> Add New —> Upload Plugin.
6. Choose the downloaded archive and press “Install Now”.
7. (Optional) Test the protection by making a registration using the blacklisted e-mail [email protected].

Does it work?

Thread Starter Erwin1974
(@erwin1974)

7 years, 1 month ago

Thank you all for pointing me to the other thread and for fixing the problem! It is indeed solved now, works perfect on all 7 sites I’m using it on.

Plugin Support amagsumov
(@amagsumov)

7 years, 1 month ago

You are welcome.

Feel free to contact us anytime.

Best regards.