Fatal Error on “Rescan Remote Storage”

  • Resolved Mark Kendall

    (@mark_kendall)


    1 month, 1 week ago

    PHP Fatal error (Error) has occurred during rescan subaction. Error Message: Call to a member function search() on bool (Code: 0, line 405 in /homepages/15/d4297162498/htdocs/wordpress/wp-content/plugins/updraftplus/methods/dropbox.php)

    Web server: Apache (Linux infong-gb-cl0004 64-bit #2 SMP Mon Sep 15 08:23:40 UTC 2025)
    ABSPATH: /homepages/15/d4297162498/htdocs/wordpress/
    WP_CONTENT_DIR: /homepages/15/d4297162498/htdocs/wordpress/wp-content
    WP_PLUGIN_DIR: /homepages/15/d4297162498/htdocs/wordpress/wp-content/plugins
    Table prefix: wp_
    Web-server disk space in use by UpdraftPlus: 233 B refresh
    Peak memory usage: 81 MB
    Current memory usage: 81 MB
    Memory limit: -1
    PHP version: 8.2.29 – show PHP information (phpinfo)
    MySQL version: 10.6.15-MariaDB-1:10.6.15+maria~deb11-log
    Database maximum packet size: 64 MB
    Current SQL mode: –
    Curl version: 7.74.0 / SSL: OpenSSL/1.1.1w / libz: 1.2.11
    OpenSSL version: OpenSSL 1.1.1w 11 Sep 2023
    MCrypt: No
    ZipArchive::addFile: Yes
    zip executable found: Yes: /usr/bin/zip

    Note: The Dropbox backup connection is NOT configured, only the Google Drive option.

    • This topic was modified 1 month, 1 week ago by Mark Kendall.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    1 month, 1 week ago

    Hi,

    Thanks for reporting this. To check what’s causing the fatal error, please send us a copy of your backup log file.

    You can find it in wp-content/updraft/ via FTP or your host’s File Manager. The file name starts with log. followed by a string of letters and numbers.

    Once you’ve uploaded the log to an online service (like Pastebin, Google Drive, or Dropbox), please share the link here so we can review it.

    Best,
    Bryle

    Thread Starter Mark Kendall

    (@mark_kendall)

    1 month, 1 week ago

    Thank you, no log file is being generated in “/wordpress/wp-content/updraft”.

    Plugin Contributor bcrodua

    (@bcrodua)

    1 month ago

    Hi,

    Thanks for the update. Since Dropbox isn’t currently configured, please double-check your UpdraftPlus settings and make sure Dropbox is deselected as your remote storage option. After that, click Save Changes at the bottom of the page.

    If the error still appears, try using the “Wipe settings” option under Settings → Advanced Tools to reset UpdraftPlus back to its default state. Then reconfigure your backup settings.

    Let me know how it goes!

    Best,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: bcrodua
  • Last activity: 1 month ago
  • Status: resolved