Fatal error on advert plugin installation script

  • dj.cowan

    (@djcowan)


    1 year, 3 months ago

    A client accidentally clicked an unexpected and partially obscurred plugin installation script which has appeared in the media library window.

    The installation script caused a Fatal error in the WordPress dashboard

    The client is requesting instructions on how they can remove the the plugin installation script to ensure the crash doesn’t reoccur.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ArielK

    (@arielk-1)

    1 year, 3 months ago

    Hi @djcowan,

    Could you please share the error message with us? This will help us identify and debug the issue. Additionally, have you tried deactivating other plugins to see which one might be causing the conflict with the image optimizer?

    Thanks

    Thread Starter dj.cowan

    (@djcowan)

    1 year, 3 months ago

    unfortunately our support team wasn’t supplied with a screenshot

Viewing 2 replies - 1 through 2 (of 2 total)

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