• Resolved pmcgavock

    (@pmcgavock)


    Good morning,

    Have searched the forum deactivated Boost and disconnected Jepack twice so far and still getting Failed to generate Critical CSS

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @pmcgavock,

    Thank you for reaching out.

    To investigate further, we recommend temporarily disabling all plugins except Jetpack Boost to see if the issue persists. You might want to start with SEO plugins, like SEMrush SEO Writing Assistant, and then disable others if needed.

    Let us know how it goes, we’re here to assist further!

    Plugin Author Adnan Haque (a11n)

    (@adnan007)

    Hi @pmcgavock,

    Can you also please include the full error message you received? This will help us narrow down the issue.

    Thread Starter pmcgavock

    (@pmcgavock)

    Failed to generate Critical CSS

    Hmm, looks like something went wrong. We’re still seeing an unexpected error. Please reach out to our support to get help.

    Error:

    Hi there,

    It looks like you tried to add share the whole error, but we can only see the first part. Can you try to share it again?

    Also, can you confirm if you tried the steps mentioned by Alin?

    Thread Starter pmcgavock

    (@pmcgavock)

    There was no further error listed and I have not finished all the steps suggested by Alin yet.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @pmcgavock,

    Thanks for following up on this. We can surely keep investigating on this since the error still persists.

    To recap the test suggested by Alin, you need to temporarily deactivate all your plugins and check if the problem gets fixed that way. If it works, then reactivate each plugin one by one to find out which one is causing problems. We suspect there might be a conflict with the SEMrush SEO Writing Assistant, so you may want to start from that one 🙂

    Let us know what you find out and thanks for sorting this out with us!

    Thread Starter pmcgavock

    (@pmcgavock)

    Hey Stef,

    So I deactivated The Events Calendar & The Events Calendar Pro plugins and was able to generate Critical CSS. However, when I reactivated them, the problem returned.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi @pmcgavock,

    Thanks for testing this – we made some good progress as we can pinpoint the plugin that’s conflicting.

    We highly suspect that the conflicting code is within the The Events Calendar plugins: could you please contact the plugins author and report that to them? We’ll be very happy to cooperate with them if they need help fixing the erroring bit, so you can keep using both plugins with no issues.

    Hope that’s all clear, and thanks a lot for helping on this!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @pmcgavock,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!d

Viewing 9 replies - 1 through 9 (of 9 total)

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