Failed files array

  • Resolved ericrross

    (@ericrross)


    1 month, 1 week ago

    2026-02-16 07:53:24: Scheduled: background_scan: “Common result send: SERVER_ERROR NO: 8 MSG: Failed files array values bad.”
    2026-02-16 07:53:24: Scheduled scanning: “Common result send: SERVER_ERROR NO: 8 MSG: Failed files array values bad.”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    1 month, 1 week ago

    Hello @ericrross,

    Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
    WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate

    This option will reset all plugin settings. Don’t forget to insert your access key.

    Did it help you?

    Thread Starter ericrross

    (@ericrross)

    1 month, 1 week ago

    Deactivate/Activate did not help.

    I moved my wp-config.php to the /public_html directory rather than the / directory above as recommended by WordPress for security and the error goes away. I would prefer to follow the WordPress security advice.

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    1 month, 1 week ago

    We are glad to know the issue is solved.

    I will also inform our development team so that the message can be more informative.

Viewing 3 replies - 1 through 3 (of 3 total)

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