Thanks for sending in your support topic.
Our team will be looking into things shortly. For faster and better support, please provide your WooCommerce Status Report (provide link to the instructions on WooCommerce), screenshot, error info, and visit our site’s support section for additional help. Due to forum policies, we are not able to share any credentials, provide files/patches, or sensitive information.
Thank you,
Alfred
Hello,
Thank you for reaching out with your support request.
For faster and more effective support, please refer to this documentation on our website:What are the necessary meta fields to import pre-ordered products?. It explains how to export and import a list of pre-orders.
Due to forum policies, we are unable to share any credentials, provide files/patches, or sensitive information here.
Best regards,
Peace!
I need to export a list of PREORDERS AND ORDERS, not the products. I should be able to do this in the Reports tab under WooCommerce, but no sales show up there. Many of my preorders are now at “processing” status and they still don’t show up under sales. What needs to happen to be be able to export a list of purchase?
Hi,
I hope this message finds you well.
The hook is given below. Add this hook in theme functions.php file.
// Include 'Pre-Order' in WooCommerce reports
function register_status_on_reports($order_statuses) {
$order_statuses[] = 'pre-ordered';
return $order_statuses;
}
add_filter('woocommerce_reports_order_statuses', 'register_status_on_reports', 20, 1);
User this hook to add Pre orders in Sales Report. Then you can export orders.
Hi,
I hope you are well.
As we haven’t received a recent response, I’ll mark this as resolved.
Feel free to open a new ticket, if you continue encountering issues or reopen this ticket
We’d be happy to assist. Thank you!
Best regards, peace!
