Dear @mstudioil ,
I hope you are doing well, and apologies for the delay in reaching out to you.
Regarding the delay you are experiencing with the menu, it seems there might be a conflict between WP Rocket and the Responsive Menu plugin. At this point, we cannot confirm which script is causing the issue without further checks.
To investigate, could you please share the URL of the page where the menu is being used? This will help us inspect the console errors and provide guidance on which JS and CSS files may need to be excluded in WP Rocket.
Once we review this, we can suggest the correct exclusions or next steps.
Thank you for your time and cooperation.
Best regards,
Dhanush
How can I share the URL in private?
Dear @mstudioil ,
Thank you for your prompt reply.
We understand your concern regarding privacy when sharing links.
However, if you need to share sensitive information (such as private URLs, screenshots containing personal details, or server-related data) that should not be posted publicly, please feel free to open a ticket in our official Responsive Menu support page: https://responsive.menu/support/. This channel is secure and private, ensuring your data remains protected.
We truly appreciate your time and cooperation, and we’ll be happy to assist you further.
Best regards,
Dhanush
Dear @mstudioil ,
Thank you for your update.
Our team will contact you through our support channel regarding the issue you reported, and it will be addressed accordingly. This ticket will now be marked as closed.
If you need any further assistance or have additional questions, please feel free to create a new ticket at any time.
Warm regards,
Dhanush
