Event Category Limit and Order

  • Resolved ARSGeek

    (@chambergeek)


    1 month ago

    In the Events Calendar I’ve created 6 events so far under the category “Scheduled Advisor Visits”. For some reason the shortcode will not show all six events (capped at 5) and one of the visible events is out of order. I even created a new Category for these 6 events.

    I have another category “Virtual Presentation Schedule” which works fine (Showing all 9 events and in the correct order).

    I’ve spent about a full day troubleshooting but haven’t figured it out.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ARSGeek

    (@chambergeek)

    1 month ago

    Here is the shortcode for the category that has the issue: [ecs-list-events cat=’scheduled-advisor-visits’ limit=’50’ excerpt=’true’ contentorder=’title, date, excerpt’]

    Here is the shortcode for the category that is working fine: [ecs-list-events cat=’virtual-presentation-schedule’ limit=’50’ excerpt=’true’ contentorder=’title, date, excerpt’]

    Plugin Author Brian Hogg

    (@brianhogg)

    1 month ago

    Hi @chambergeek,

    Thanks for reaching out!

    Since our plugin doesn’t have code to arbitrarily change the number of events returned for the scheduled-advisor-visits category nor code to change the event order for that category, there’s likely code in a plugin or the theme that is modifying the query. Since it’s the first shortcode on the page, it may even just be the first query on a page that is getting modified.

    You can identify what plugin or if the theme is causing the issue with the following steps:

    1. Ensure you have a backup of your site in case there are any issues when disabling/enabling plugins or your theme
    2. Disable all plugins (except your calendar plugin and this plugin), and switch to a default theme like Twenty Twenty Five then verify the issue is resolved. You might need to add the shortcode to a new page if you’re currently using a page builder.
    3. Re-enable your plugins and switch back to your previous theme one-by-one verifying if the issue is still occurring, and note which one causes it to break

    If you let us know which plugin/theme causes the issue we may be able to come up with a workaround, but most likely you’ll also need to contact the theme or plugin author and have them fix the issue.

    Thread Starter ARSGeek

    (@chambergeek)

    1 month ago

    Brian,

    Thank you for your reply. I followed your directions but that didn’t solve the problem or isolate what was causing the issue.

    I had one event that was showing out of chronological order. I deleted that event, then re-added it as an event along with a couple more new events. Now everything is showing in order and is visible. Apparently there was something wrong with that single event that was messing everything else up. So it was a core The Events Calendar plugin issue.

    Plugin Author Brian Hogg

    (@brianhogg)

    1 month ago

    Hi @chambergeek ,

    Glad to hear you were able to figure out the issue with an event! It does sound like an issue with The Events Calendar itself, since we do use the methods they provide in order to query for events.

    If you have any other issues feel free to open a new thread.

    And of course if you’re happy with the plugin and you haven’t already left a review, we’d certainly appreciate it 🙂

    All the best!

Viewing 4 replies - 1 through 4 (of 4 total)

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