Hi @mloufrances ,
Thank you for using our plugin.
Could you let me know the version of the plugin and what theme you applied to your site?
Yes, it’s version 4.11.0 and installed on Foxiz (Melody) theme. Thanks!
Hi @mloufrances ,
Based on our testing, updating information and images works fine when we use the Twenty Twenty-Five theme. Since Foxiz (Melody) theme is a pro theme, we cannot test it on our end. You can check whether it is caused by the theme or other plugins by:
– Changing the theme that you applied to your site and doing a profile update again
– Disable all plugins except PublishPress Author and do a profile update again, if it works, try to enable the plugins one by one until you find the issue again, if a certain plugin is enabled.
We can do this investigation for you if you subscribe to the pro version.
Hi @mloufrances ,
Thank you for using PublishPress Authors.
We haven’t heard back from you in two weeks. Let me mark this as resolved. However, if you would like to continue the discussion, feel free to reply to this message or create a new one.
