Error Messages

We started getting an error message when a PDF is uploaded, and the the thumbnail is no longer being generated. PDFs uploaded on 2025/12/10 and earlier have thumbnails, and those uploaded on or after 2025/12/16 don’t have thumbnails, the site’s owner didn’t write us until this week about the missing thumbnails.

The error on upload is:
Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page

The file is uploaded, but no thumbnail is generated.

I turned off the plugin to see if that was creating the error message, and I’m not getting the error, but obviously no thumb.

When I try and turn the plugin back on I’m getting the error

Plugin could not be activated because it triggered a fatal error.

Can I download the previous version of the plugin somewhere?

• This topic was modified 1 month, 1 week ago by buckyreal.