Error message from wordpress.

  • runat

    (@runat)


    1 day, 2 hours ago

    Hi,
    I got a message from wordpress. The subject is “We are experiencing technical difficulties with the site”.

    In the mail, there are some error details, but I couldn’t understand what is the problem and cause.

    Here is the error message I got via the email. (Hiding some part which has personal information)

    Error details

    An error of type E_ERROR occurred in file /home//public_html/wp-content/plugins/elementor/modules/promotions/widgets/ally-dashboard-widget.php on line 34. Error message: Uncaught Error: Call to undefined method ElementorModules\Module::get_ally_external_scanner_url() in /home//public_html/wp-content/plugins/elementor/modules/promotions/widgets/ally-dashboard-widget.php:34
    Stack trace: 0 /home/***/public_html/wp-admin/includes/template.php(1453) :ElementorModules\Promotions\Widgets\Ally_Dashboard_Widget::ally_widget_render(”, Array) 1 /home/***/public_html/wp-admin/includes/dashboard.php(277) : do_meta_boxes(Object(WP_Screen), ‘column3’, ”) 2 /home/***/public_html/wp-admin/index.php(204) : wp_dashboard() 3 {main}

    Thrown



    How can I address this issue and where should I contact to know the details?
    Thank you.

Viewing 1 replies (of 1 total)
  • Ov3rfly

    (@ov3rfly)

    13 hours, 39 minutes ago

    The reason for this error is a broken Elementor Accessibility promotion which was added without mentioning in changelog in 3.35.2, see also e.g. here.

    The error occurs if somebody opens the WordPress main admin dashboard.

    You can address the issue by either downgrading Elementor to 3.35.1 or updating to 3.35.3 or newer.

Viewing 1 replies (of 1 total)

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