Error log

Resolved

(@mariodts)

Hi on latest version i get these errors every day

2023-07-25T07:15:14+00:00 CRITICAL Uncaught Error: Call to a member function addChild() on null in /usr/www/users/mysite/mysite.com/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:1862
Stack trace:
#0 /usr/www/users/mysite/mysite.com/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(5230): WooSEA_Get_Products->woosea_create_xml_feed(Array, Array, 'false')
#1 /usr/www/users/mysite/mysite.com/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4765): WooSEA_Get_Products->woosea_get_products(Array)
#2 /usr/www/users/mysite/mysite.com/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4701): woosea_continue_batch('Vz3DZDrLiwjui0C...')
#3 /usr/www/users/mysite/mysite.com/wp-includes/class-wp-hook.php(308): woosea_create_all_feeds()
#4 /usr/www/users/mysite/mysite.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#5 /usr/www/users/mysite/mysite.com/wp-includes/plugin.php(565): inside in /usr/www/users/mysite/mysite.com/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php in line 1862

This topic was modified 2 years, 8 months ago by mariodts.

Viewing 4 replies - 1 through 4 (of 4 total)

supportadtribes
(@supportadtribes)

2 years, 8 months ago

Hi,

Thanks for using our plugin and reaching out to us. The notification indicates that the plugin is unable to write or update products to the feed.

Can you try to do a clean install (so remove the current one) of the plugin through the plugin section of your WP-admin dashboard?

Thread Starter mariodts
(@mariodts)

2 years, 8 months ago

Thanks for the reply. I did it but the problem still appears
supportadtribes
(@supportadtribes)

2 years, 8 months ago
Can you share with us the following:
1. The product feed URL
2. The plugin debug.log URL. This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/
supportadtribes
(@supportadtribes)

2 years, 7 months ago

Assuming the issue has been resolved and our help is no longer required we will close this topic for housekeeping reasons now.

Please do not hesitate to reach out to us again whenever you need our support.

Viewing 4 replies - 1 through 4 (of 4 total)

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