• Resolved marnyscom

    (@marnyscom)


    Hi, we are having an error in the backend with the grouped products.

    When you go to edit the product, the product type is automatically set to ‘Simple Product’.

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  • Plugin Support Riaan K.

    (@riaanknoetze)

    Hi there,

    In order to troubleshoot this further, please share a copy of your status report as found under **WooCommerce > Status**.

    In addition, what happens when you manually change the product type to something else? Does the product type switch back to simple after saving? Are you seeing any errors in the console tab of your browser tools?

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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