• Resolved ukikiii

    (@ukikiii)


    Hi, I’m trying to install Google Site Kit but every time that I sign in with google an error message appears.
    From my dashboard I go to start setup > sign in with google > I log-in with my google account > I accept all the permissions and when I have to verify the site ownership, I click on “proceed” and here it is my dashboard again, with the message:
    “Oops! There was a problem during set up. Please try again.
    Unknown Error (code: http_request_failed).”
    Can you help me?

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @ukikiii If you are using a VPN or don’t have access to Google services from your current location this may result in the error you are encountering.

    Can you share your site URL or Site Health information and we can look into this for you?

    Thread Starter ukikiii

    (@ukikiii)

    I’m not using a VPN, anyway here are the health informations →

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: it_IT
    user_language: it_IT
    timezone: Europe/Rome
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /membri/bruttacopia
    wordpress_size: 41,06 MB (43055077 bytes)
    uploads_path: /membri/bruttacopia/wp-content/uploads
    uploads_size: 14,21 MB (14899223 bytes)
    themes_path: /membri/bruttacopia/wp-content/themes
    themes_size: 3,37 MB (3530536 bytes)
    plugins_path: /membri/bruttacopia/wp-content/plugins
    plugins_size: 78,27 MB (82072267 bytes)
    database_size: 1,04 MB (1095646 bytes)
    total_size: 137,95 MB (144652749 bytes)
    
    ### wp-active-theme ###
    
    name: Dorothy (Dorothy)
    version: 18.03.1
    author: Bluchic
    author_website: http://www.bluchic.com
    parent_theme: none
    theme_features: widgets, custom-header, custom-background, menus, post-thumbnails, editor-style, automatic-feed-links, title-tag, customize-selective-refresh-widgets, html5, infinite-scroll
    theme_path: /membri/bruttacopia/wp-content/themes/Dorothy
    
    ### wp-themes-inactive (7) ###
    
    Altervista Cooking Flavor: version: 1.0.0, author: Altervista WordPress Team
    Altervista Just Pretty: version: 1.0.0, author: Altervista WordPress Team
    Altervista Primrose: version: 1.0.0, author: Altervista WordPress Team
    Altervista Starry Food: version: 1.0.0, author: Altervista WordPress Team
    Altervista Buone Ricette: version: 2.0.0, author: Altervista
    Altervista Keith: version: 2.0.0, author: Altervista
    Altervista René: version: 1.0.0, author: Altervista
    
    ### wp-plugins-active (9) ###
    
    Google Analytics for WordPress by MonsterInsights: version: 7.10.4, author: MonsterInsights
    Photo Gallery by Supsystic: version: 1.14.6, author: supsystic.com
    Poll, Survey, Form & Quiz Maker by OpinionStage: version: 19.6.35, author: OpinionStage.com
    Scrollbar Designer: version: 2.1, author: Zia Imtiaz
    SI Captcha Anti-Spam: version: 3.0.3, author: fastsecure
    Site Kit by Google: version: 1.6.0, author: Google
    TablePress: version: 1.11, author: Tobias Bäthge
    WPFront Scroll Top: version: 2.0.2, author: Syam Mohan
    Yoast SEO: version: 13.4, author: Team Yoast (latest version: 13.4.1)
    
    ### wp-plugins-inactive (4) ###
    
    Akismet Anti-Spam: version: 4.1.4, author: Automattic
    Divi Builder: version: 2.0.5, author: Elegant Themes
    Form Maker: version: 1.13.31, author: 10Web Form Builder Team
    Ultimate Tables: version: 1.6.5, author: webpsilon.com
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Non disponibile
    imagemagick_version: Non disponibile
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: unknown
    httpd_software: Apache
    php_version: 7.1.33 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 5000
    time_limit: 30
    memory_limit: 256M
    max_input_time: 120
    upload_max_size: 32M
    php_post_max_size: 32M
    curl_version: 7.51.0 OpenSSL/1.0.2k
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.33-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
    
    ### wp-constants ###
    
    WP_HOME: https://bruttacopia.altervista.org
    WP_SITEURL: https://bruttacopia.altervista.org
    WP_CONTENT_DIR: /membri/bruttacopia/wp-content
    WP_PLUGIN_DIR: /membri/bruttacopia/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### google-site-kit ###
    
    version: 1.6.0
    php_version: 7.1.33
    wp_version: 5.3.2
    reference_url: https://bruttacopia.altervista.org
    amp_mode: no
    site_status: not-connected
    user_status: not authenticated
    active_modules: site-verification, search-console
    required_scopes: 
    	openid: ⭕
    	https://www.googleapis.com/auth/userinfo.profile: ⭕
    	https://www.googleapis.com/auth/userinfo.email: ⭕
    	https://www.googleapis.com/auth/siteverification: ⭕
    	https://www.googleapis.com/auth/webmasters: ⭕
    search_console_property: none
    
    
    Plugin Support James Osborne

    (@jamesosborne)

    @ukikiii Thanks for providing the additional details. Can you try disabling the the “Google Analytics for WordPress” plugin on your site before attempting setup once more, using a browser incognito window.

    Thread Starter ukikiii

    (@ukikiii)

    I tried but nothing, same message error.
    (Plus, I’ve installed the other plugin after Site Kit, because it didn’t work)

    Plugin Support James Osborne

    (@jamesosborne)

    @ukikiii Thanks for providing an update. Can you confirm you have access to Google services from your current location?

    Thread Starter ukikiii

    (@ukikiii)

    Yes, I don’t have problems with google… I think that eventually I’ll use the other plug-in. Thanks for trying!

    Plugin Support James Osborne

    (@jamesosborne)

    @ukikiii Can you inform me if your site was created using https://it.altervista.org, and if so were you able to connect any other sites if you have any sites using the same service?

    I’ll also check with the team and report back to you in relation to your setup.

    Thread Starter ukikiii

    (@ukikiii)

    Well, yes. It was created using Altervista.
    I didn’t try to connect with other sites

    Plugin Support James Osborne

    (@jamesosborne)

    @ukikiii Apologies for the delay. I’ve reproduced the same problem you’ve been encountering and created a GitHub issue which you can see below.
    https://github.com/google/site-kit-wp/issues/1363

    I can keep you updated with any updates on this by informing you here. Feel free to add any input or including any further information which may be useful.

    Thread Starter ukikiii

    (@ukikiii)

    Thank you for your time! 🙂

    Plugin Support James Osborne

    (@jamesosborne)

    @ukikiii Thanks for your patience on this issue. You should be able to proceed with Site Kit setup now for your site. *.withgoogle.com has been whitelisted for use by altervista.or.

    Thread Starter ukikiii

    (@ukikiii)

    Thank you! I tried yesterday and I could verify the site ownership, it worked. I’m still waiting for the data because the dashboard says: “Search Console Gathering Data, please check back later”. I’ll let you know when I’ll be able to use it!

    Plugin Support James Osborne

    (@jamesosborne)

    @ukikiii Excellent, and many thanks for bringing this to our attention. Once you’re connected and everything is working as expected be sure to leave the plugin a review.

    Thread Starter ukikiii

    (@ukikiii)

    Now it works at 100%! I really appreciated your support, thank you! ^^

    Plugin Support James Osborne

    (@jamesosborne)

    @ukikiii No problem, thanks for bringing it to our attention. Now that you can use Site Kit as expected be sure to leave the plugin a review.

Viewing 15 replies - 1 through 15 (of 17 total)

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