Error establishing a database connection

  • Resolved debbyroar

    (@debbyroar)


    2 years, 5 months ago

    Got this error after activating this plugin. When I deactivated it, my site returned to normal.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Bartek

    (@bartj)

    2 years, 5 months ago

    Hi @debbyroar

    Could you provide some detailed information about the issue? WooCommerce’s status report would be great insight at first, and additionally it would be good if you could look into your website’s logs and seek for actual error message.

    ShopMagic doesn’t establish any database connection on its own, and it’s most likely a fatal conflict with some other plugin you’ve installed.

    Plugin Contributor Bartek

    (@bartj)

    2 years, 5 months ago

    Hi @debbyroar

    We’ve just updated ShopMagic. Could you please check if the issue persists with the newest version?

    Thread Starter debbyroar

    (@debbyroar)

    2 years, 5 months ago

    Hi @bartj

    Just re-installed & re-activated. The issue seems to have been fixed. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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