Zee
(@doublezed2)
Hello dglite,
Thank you for contacting WooCommerce support.
I understand that when creating a new blank order from the admin, you receive an error related to determining the edit URL for order 0, and HPOS is enabled.
Is this error appearing in the logs or on the Order page?
If it is appearing on the Order page, please share a screenshot. You may use https://snipboard.io to upload images and share link here.
To confirm, are you creating the order by clicking the “Add order” button under WooCommerce > Orders?
When did this issue start? It may be a plugin conflict, so please check if all WooCommerce-dependent plugins are compatible with HPOS.
To help you further, please share your site’s System Status Report by pasting it into https://pastebin.com and sharing the link here.
Lastly, look for any other errors under WooCommerce > System Status > Logs. You may also share logs using https://pastebin.com.
Looking forward to your response. 🙂
Thread Starter
dglite
(@dglite)
Hi, thanks for the reply, I appreciatte your great supoort.
As for your resquest…
– Is this error appearing in the logs or on the Order page? = the error indicated
context{ “order”: { “refunds”: null }, “error”: {} }
… is shown on the error logs;
– yes I am creating the order by clicking the “Add order” button under WooCommerce > Orders;
I had disabled HPOS and it is working. The probem is Woocommerce PDF invoices plugin, if I disable it it works too. Apparently it does not support HPOS. I will work without HPOS, unless you have another solution for that plugin. Sincerely…
Zee
(@doublezed2)
Hello dglite,
Thank you for your reply.
I understand disabling the HPOS or Woocommerce PDF invoices plugin fixes the problem. You are correct, this suggests that this plugin is not compatible with the HPOS feature.
I suggest you contact Woocommerce PDF invoices support and ask them if they are planning to add support for HPOS in the future.
Please let me know if you have any more questions.
Best regards.
Thread Starter
dglite
(@dglite)
No further questions. Thanks a lot for your great support!
Zee
(@doublezed2)
Hello dglite,
Thank you for your reply.
I am glad to be of your assistance. If you feel that WooCommerce has been beneficial to your business, we would be truly grateful if you could take a few moments to leave a review.
Your feedback not only supports our continuous improvement but also helps others make informed decisions about using WooCommerce.
Have a great day!
