empty strings in the checkout form when using RTL languages

  • Resolved hasham123

    (@hasham123)


    3 months, 3 weeks ago

    Empty strings in the checkout form when using RTL languages

    We have conducted a test using the default WooCommerce shortcode[woocommerce_checkout]

    Upon investigation, we identified that the issue is caused by the “Checkout Field Editor for WooCommerce” plugin. This plugin appears to affect the display of checkout fields both with the Storefront theme and with the xstore 8theme. When the plugin is deactivated, the fields display correctly.

    below you can the wetransfer link and download the video and ss with the issue. ( screenshot is with xstore elementor theme and video is with Storefront )

    https://we.tl/t-Idr1S5r8lB

    • This topic was modified 3 months, 3 weeks ago by hasham123. Reason: forget to attach link

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Elena

    (@elenathemehigh)

    3 months, 3 weeks ago

    Could you please verify whether you have enabled the option “ Enable label override for address fields.” in the plugin’s Advanced Settings tab?

    If not, please enable it and verify from your side.

    Thank you!

    Thread Starter hasham123

    (@hasham123)

    3 months, 3 weeks ago

     Enable label override for address fields. 

    Enable placeholder override for address fields. 

    Enable class override for address fields. 

    Enable priority override for address fields. 

    Enable required validation override for address fields.

    Everything above is active!

    Thread Starter hasham123

    (@hasham123)

    3 months, 3 weeks ago

    Enable placeholder override for address fields. 

    Enable class override for address fields. 

    Enable priority override for address fields. 

    Enable required validation override for address fields.

    The issue is solved after deactivating these options.

    Thread Starter hasham123

    (@hasham123)

    3 months, 3 weeks ago

     Enable required validation override for address fields.

    The issue is specifically when this option is enabled

    Plugin Support Elena

    (@elenathemehigh)

    3 months, 2 weeks ago

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Elena

    (@elenathemehigh)

    3 months, 1 week ago

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.