Emails restricted

  • Resolved johnegg

    (@johnegg)


    6 months, 1 week ago

    I created a gift product that is linked to a coupon. I have no email restrictions set on the coupon but when users buy the gift, they get emailed the auto generated coupon. However when they go to use it on checkout it says “please use a valid email” When I check teh auto generated coupon then its restricted to the buyers email. How do we remove all email restrictions on auto generated coupons?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    6 months, 1 week ago

    Hi @johnegg,

    Thanks for reaching out!

    To help us investigate further, could you please share the following:

    • A screenshot of the coupon settings page for the auto-generated coupon
    • Your System Status Report from:
      WooCommerce > Status > Get system report > Copy for support

    You can upload these via this link.

    Thread Starter johnegg

    (@johnegg)

    6 months, 1 week ago

    Thank you I have submitted that now

    EDIT: actually your form wont send? There are no errors showing

    • This reply was modified 6 months, 1 week ago by johnegg.
    Thread Starter johnegg

    (@johnegg)

    6 months, 1 week ago

    I got that now thanks, sent

Viewing 3 replies - 1 through 3 (of 3 total)

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