Email Share Opens New Browser Window – How to Prevent?

  • horsmanzach

    (@horsmanzach)


    10 months, 2 weeks ago

    Hi, when I have added the social share options into a pop up on my individual post template. When the user clicks ‘Share’ the pop-up opens. My issue is with the email share functionality. When I click the email share a new browser window also opens. How can I prevent a new browser window from opening so that only the default email provider for the user opens rather then also having a new browser window open?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Rajat Varlani

    (@the_champ)

    10 months, 2 weeks ago

    Hi,

    It opens a new tab or window depends on the device you are using. Every social network icon you click is doing the same, not just the Email share.

    Thread Starter horsmanzach

    (@horsmanzach)

    10 months, 2 weeks ago

    Hi @the_champ,

    Thank you for the response. Is it possible to prevent the new window from opening on desktop devices when clicking the email share icon?

    Plugin Contributor Rajat Varlani

    (@the_champ)

    10 months, 2 weeks ago

    Email share uses window.open() function of the Javascript to trigger a social share dialogue. It still triggers the default email service supported by your device. What is the problem with this?

    Thread Starter horsmanzach

    (@horsmanzach)

    10 months, 2 weeks ago

    @the_champ thank you for the response,

    We would just prefer to not redirect the user away from the site to a new window that does not contain anything on desktop when clicking the email share. Is there any way to trigger the default email service without opening a blank window on desktop?

    Thank you for your time.

    Plugin Contributor Rajat Varlani

    (@the_champ)

    10 months, 1 week ago

    If it’s triggering a blank window, you don’t have any default email sending service configured in your device. In this case, you can enable social share icons like Gmail, Yahoo mail, Outlook etc.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Email Share Opens New Browser Window – How to Prevent?’ is closed to new replies.