Hi @hayden1917,
Thanks for reaching out and sharing your concerns! I understand how frustrating email delivery issues can be, and I am here to help.
To share some context, WooCommerce relies on WordPress to send emails when an order is placed. By default, WordPress uses your server’s built-in PHP mail() function to send emails. However, some hosting providers disable this function to prevent spam, which can cause emails to be marked as junk or not delivered at all.
To ensure reliable email delivery, we highly recommend using a dedicated SMTP provider. SMTP services, provide a more secure and effective way to send emails. These services help improve email deliverability and prevent emails from being flagged as spam.
Would you be able to try setting up an SMTP provider and let us know if the issue persists?
Looking forward to your reply to assist you further!
