Email function stopped working

  • Resolved saskiaherm

    (@saskiaherm)


    5 months ago

    I’m using the free version of MyStickyElements, but recently the send mail function stopped working. What happened and how can I fix it?

    Thanks in advance.

    Kind regards,

    Saskia Hermans

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Karina

    (@karinapremio)

    5 months ago

    Hey @saskiaherm,

    Thanks for reaching out.

    I’d suggest checking if other form(s) you may have on your site are working correctly. If yes, it sounds like a problem with our plug-in we’ll need to check further. If not, I’d recommend checking with your hosting provider or set up a SMTP plug-in on your site. BTW, please feel free to reach out via the live chat function on our site if that’s easier for you.

Viewing 1 replies (of 1 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Karina
  • Last activity: 5 months ago
  • Status: resolved