Elementor text blocks with issues

  • Resolved msdesignfoto

    (@msdesignfoto)


    6 months, 3 weeks ago

    Hello!

    I noticed one of my pages with a mix of text and images is not being properly displayed.

    I don’t know for how long its like this, but not too long ago. I’m constantly opening this page to share it with friends and customers and I only noticed this issue today. Seems text blocks are not properly formatted. However, they do appear ok in the editor, but not when the page is published.

    I disabled cache and optimizations, they had no effect on it.

    Please let me know what I can do to fix this. Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Milos

    (@miloss84)

    6 months, 3 weeks ago

    HI there,

    Thanks for contacting us and hope you are doing well and having a great day.

    Upon inspecting the your site, I was not able to reproduce the issue on your page.

    Please refer to this screencast​ ​I made to show you how it looks on my end.

    May I ask has this issue been resolved from your end as well or is there something I am missing?

    If you are still experiencing this issue, could you send us a short screencast, demonstrating this issue and how we can reproduce it on your site, this way we can have a better visual understanding and see if there is something I missed checking this from my end?

    Looking forward to hearing from you,

    Kind regards,

    Thread Starter msdesignfoto

    (@msdesignfoto)

    6 months, 3 weeks ago

    Hello!

    Your video shows one incorrect way of the page being displayed. It should not showcase the images huge, one after the other like that. That page is a wedding gallery, with a few photos per wedding, each under their title. It should show a few small galleries instead.

    And before the photos, it should display a short text with a few buttons. You didn’t even saw these text blocks, so that is another issue. Sometimes I get that. Sometimes, after a reload, it ends up fixing it, but not always. I’m still to understand why is it doing that, but that I’m not sure if it is entirely due to Elementor alone or some other plugin here.

    Thread Starter msdesignfoto

    (@msdesignfoto)

    6 months, 3 weeks ago

    A note to add a screenshot of how the site should display at the top, even before the photos:

    Thread Starter msdesignfoto

    (@msdesignfoto)

    6 months, 3 weeks ago

    Ok, I found the solution while exploring Elementor settings.

    I disabled Element Caching and it solved the issue.

    I already have caching plugins, so Elementor should never had turned that option by its own. Should be off by default, unless it didn’t detect any caching plugin.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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