Elementor new update problem

  • Resolved yearmfew

    (@yearmfew)


    4 years ago

    After the new update Elementor is crashing my website. When I deactivate the plugin the website is working. When I activate it I have 500 Error.
    All elements were created by elementor so my website is not usable now. I need urgent help please.

    Note: I am taking it to under construction mode. I dont want my visitors to see the website in this way. If you want to examine the error please send me mail.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • gizycki

    (@gizycki)

    4 years ago

    I have the same problem – using theme is “Samadhi”. In my case it helps to update a addon-plugin that came with the theme. Try to deaktivate one plugin after another to find out whitch is causing the error…

    Thread Starter yearmfew

    (@yearmfew)

    4 years ago

    Elementor is causing the error. I have deactivated it and it works. But all elements are created with elementor and without it website is not working good.

    Is there a way to change to previous version of elementor?

    Elementor Team

    (@lianakap)

    4 years ago

    Hi,
    Could you please send me a screenshot of the issue?

    Thread Starter yearmfew

    (@yearmfew)

    4 years ago

    Unfortunately I have rolled back the elementor version to make website run. Thats why I cant send the screenshot. But here is the error code :
    Failed to load resource: the server responded with a status of 500 ()

    gizycki

    (@gizycki)

    4 years ago

    Hm, in meinem Fall war es auch nach dem elementor-Update, aber es war ein Konflikt mit einem anderen Plugin. elementor war nicht Schuld.

    Thread Starter yearmfew

    (@yearmfew)

    4 years ago

    Welche Plugin war es? Vielleicht ist es gleiche bei mir.

    Elementor Team

    (@lianakap)

    4 years ago

    Hi,
    Could you please send us a part of the system info or PHP Error logs/WP debug logs?

    Travel and Home

    (@arinajvr)

    3 years, 11 months ago

    I have the same problem. I am on Elementor Pro and it’s a disaster with the Error 500 coming up all the time. Can Elementor not simply fix the problem with a general update since many people have this problem? Or alternatively, pleaaaaaaaase tell me how to get rid of the error!

Viewing 8 replies - 1 through 8 (of 8 total)

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