• Resolved eleven2web

    (@eleven2web)


    I have several Elementor Pro sites with very similar setups, but some of them break random pages and menus when we update plugins, which we do frequently. We are hosted on Litespeed servers and have the Litespeed caching plugin installed, with a basic configuration.

    We have to go through the entire site and find where the correct CSS is missing from the pages. We have to “clean everything” on that single page, refresh, and the CSS will be back in order.

    The Elementor team has looked into this and they have responded that it is a Litespeed related issue and they cannot help.
    We have disabled the Litespeed caching plugin and everything is fine but the speed performance is dropping

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support litetim

    (@litetim)

    @eleven2web please share a report from 1 site you have problems with and we can debug
    Report can be sent from LSC => Toolbox => Report => click on Send to Litespeed and share the ID generated.

    Thread Starter eleven2web

    (@eleven2web)

    @litetim I send it. CTKGWZHJ

    Plugin Support qtwrk

    (@qtwrk)

    could you please check and to make sure the setting in elementor is set as my screenshot ?

    Thread Starter eleven2web

    (@eleven2web)

    Yes, that’s exactly what I did a few days ago but again today the site is broken (menus, pages)

    Plugin Support qtwrk

    (@qtwrk)

    when you see that happens, if you check the browser dev tool, do you see anything like a broken request, or any error message?

    Thread Starter eleven2web

    (@eleven2web)

    no I don’t see

    Thread Starter eleven2web

    (@eleven2web)

    Does anyone have a solution?

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Viewing 8 replies - 1 through 8 (of 8 total)

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