Moderator
t-p
(@t-p)
Mobile compatibility is theme dependent.
Looking at your site, you use shopkeeper theme.
Since you use a commercial theme and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.
Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. Commercial products are not supported in these forums.
As I mentioned in my original post, my theme creator suggested two plugins to do what I wanted to do, which is why I posted here.
You can make some adjustments at no cost by adding custom CSS to the Additional CSS customizer section. What custom CSS would be appropriate does depend on your theme and exactly what you want to accomplish.
You might be able to use your browser’s element inspector tool to determine appropriate CSS code. No changes in the tool persist, so there is no risk in trying. When you determine what needs to be changed, copy the altered declarations to Additional CSS.
