Duplicate form fields

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  • Plugin Support Garret L

    (@garret1996)

    4 years, 2 months ago

    Hi @brightbluegum

    Thank you for reaching out about this. I’m Garret from the customer success team and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!

    Since I haven’t been able to reproduce this on my test site, will you check if you have the same issue under these conditions?

    • all other plugins deactivated
    • any custom code removed
    • WP 2020 theme active
    • running the current version of the Business Directory Plugin
    • running the current version of WordPress
    • all site, server, and browser caches cleared

    You can find more detail on how to find a conflict in the docs.

    If you do have the same issue under those conditions, please let me know.

    Best,

    Thread Starter Jean Werk

    (@brightbluegum)

    4 years, 2 months ago

    I temporarily changed my theme to 2021 and deactivated all plugins.

    When I re-activated your plugin, I had the fields in triplicate so I went to Directory>Settings>Misc>Uninstall to remove the plugin and its data.

    After this I re-installed the plugin and it works fine now.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

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