Hi Vassos,
Thank you for reaching out and sharing the details with us.
We’ve set up the same theme as mentioned and tested various scenarios, but we were unable to reproduce the issue on our end.
👉 Click here to review the test video
If possible, could you please share the exact steps or settings you’re using to reproduce the issue? That would help us investigate further and provide a more accurate solution.
Looking forward to your response.
Thank you,
Hitendra
Dotstore Team
Thank you for the reply. I can see that it works on your end but not on mine.
I switched theme and disabled all plugins and snippets running. I left only Woocommerce and your plugin activated. Still it does not work. Very strange. They only way to make it work is to downgrade the plugin.
What else can I try?
Hi Vassos,
Another helpful step would be to check and share the error log if you notice anything unusual.
Log Path: WooCommerce > Status > Logs.
Additionally, if possible, please share a quick video of your plugin settings and cart/checkout page configuration. That will give us more context and help us troubleshoot the issue in detail.
Looking forward to your response.
Thank you,
Hitendra
Dotstore Team
Sorry for the late reply. For some reason I do not understand the dropdown menu is working fine. I haven’t changed anything. Maybe an update in another plugin fixed the issue.
Anyhow, It works now. Thank you guys.
Hi Vassos,
No worries at all, and thanks for the update!
We’re glad to hear the dropdown menu is working now — it’s possible a recent update or plugin refresh resolved the issue in the background.
If you run into anything else or have questions down the line, feel free to reach out. We’re always here to help.
Best regards,
Hitendra
Dotstore Team
