Hi @roadlink I’m sorry for the trouble, I’ve tested it right now on the clear install (the latest WP) and everything works like it should. How I can reproduce the problem?
Could you check the JS console, if there is any error? And paste a screenshot here? Here is how to: https://help.kybernaut.cz/en/help/how-to-access-the-browsers-developer-console/
Alternativelly, could you try to troubleshoot and try to deactivate other plugins? https://help.kybernaut.cz/en/help/debugging-with-health-check/
Thanks a lot!
Karolina
Hi,
Here is the console messages.
Failed to load resource: the server responded with a status of 406 ()
script.js?ver=2.0.4:1 <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>406 Not Acceptable</title>
<meta name="description" content="">
<meta name="author" content="">
<style>
body {
background-color: #f8f8f8;
font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
color: #333;
padding-top: 20px;
}
div {
display: block;
}
.container {
width: 1100px;
padding-top: 50px;
margin-left: auto;
margin-right: auto;
}
.error-msg, .support-msg {
text-align: center;
}
.error-msg {
margin-bottom: 40px;
}
.error-msg h1 {
font-size: 52px;
display: block;
margin: 0px;
}
.error-msg p {
font-size: 20px;
display: block;
margin: 10px 0;
}
.support-msg p {
font-size: 14px;
color: #888;
}
</style>
</head>
<body>
<div class="container">
<div class="error-msg">
<h1>406 Not Acceptable</h1>
<p>Not Acceptable. Our sentries tell us that you should not be doing this.</p>
</div>
<div class="support-msg">
<p>Website owner? If you think you have reached this message in error, please contact support.</p>
</div>
</div>
</body>
</html>
/wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 406 ()
script.js?ver=2.0.4:1 <!DOCTYPE html>
<html lang="en">
Hi! Sorry for the dealay, I’m currently on vacations. This error is not related to the plugin, but to your server/hosting settings. Contact their support to help you out. More info could be find here: https://kinsta.com/blog/406-error/
Best regards and my fingers crossed
Karolina
Hi,
I also tested with clean install on pressable.com hosting.
Had same error.
Then reached out to support. Here is their reply.
Thanks for the additional information! I'm able to reproduce the issue from my end.
Looks like plugin has compatibility issues with the recent version WordPress.
-
This reply was modified 2 years, 4 months ago by
roadlink.
