Doesn’t work for existing posts

  • Resolved jstneti

    (@jstneti)


    6 months, 2 weeks ago

    I tried the Pro version Trial but since there is no support in the Pro Account (just a Freemius account), I’m writing here.

    I tried it on one new blog post and it seems to work fine. But it doesn’t work on blog posts that were written before installing the plugin.

    I even tried to edit an older blog post and still no summary.

    Is this not part of the plugin?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jstneti

    (@jstneti)

    6 months, 2 weeks ago

    In the WP description, it says Pro gets you Priority support. But where can this support be accessed?

    Plugin Author Julian Yanover

    (@julianyanover)

    6 months, 2 weeks ago

    Hi @jstneti, thanks for trying our plugin. It’s supposed to work on already existing blog posts, so let’s try to figure this out. You tried editing a single post, right? Or batch processing too?

    First thing we could check: To add a summary on an older single post, you have to make sure that the “Create a summary when you save this post” checkbox at the Edit post page is checked, and then hit the classic update post button.

    Thread Starter jstneti

    (@jstneti)

    6 months, 2 weeks ago

    I missed the “Batch process” tab. It works great.
    I also found the Support tab so all good.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

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