Doesn’t work

  • annjodesigns

    (@annjodesigns)


    6 days, 14 hours ago

    I followed the directions and my products listed the discount, but when they checked out, the discount was not there. I had tried it the when I first put on and everything worked. Now it doesn’t. Not sure how many customers left because of it. It is now off my site!

Viewing 1 replies (of 1 total)
  • Plugin Support mansary

    (@mansary)

    5 days, 5 hours ago

    Dear @annjodesigns

    We hope you are doing well.

    We sincerely apologize for the inconvenience you experienced while setting up the discount using our plugin. Since you mentioned that it was working initially and the issue appeared later, this may indicate a possible conflict with another plugin or could be a possible misconfiguration.

    We would truly appreciate the opportunity to investigate the issue and find a proper solution for you. Kindly reach out to us here so we can take a closer look and assist you in resolving it as quickly as possible.

    Kind regards,

Viewing 1 replies (of 1 total)

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