Dear @webportal,
I apologize for the delayed response—I was away over the weekend and just saw your message.
I truly appreciate you bringing this issue to our attention, and I’m sorry to hear about your negative experience. I’ve already identified the problem and am actively working on a fix. I’ll keep you updated on our progress and let you know as soon as it’s resolved.
Dear @webportal,
Thank you for your valuable feedback and patience while we addressed your concerns.
We’re pleased to let you know that we’ve updated the plugin with the changes you requested, including the improved input field functionality.
Could you please:
- Update to the latest version
- Test the changes
- Let us know if this meets your expectations?
Your satisfaction is our priority, and we’re committed to making this right for you. Please don’t hesitate to reach out if you need any assistance.
@webportal Dear Sir,
We are waiting for your feedback.
My apologies. I’ve uninstalled the plugin already. Therefore, I’m unable to test if it worked after your upgrade. I’ve changed my ratings from 1-Star to 5-Stars in appreciation of your good customer service. Keep up the good work & I hope the plugin works for others.
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This reply was modified 7 months, 3 weeks ago by
webportal.
