Doesn’t Work
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I like the idea of this plugin as opposed to Jetpack Stats- which is underwhelming and whose count I don’t completely trust. However, after spending many hours trying to get the Independent Analytics plugin to work properly, I have decided to give up for now. As someone who doesn’t have much technical expertise, I have found the guidance on this plugin- both on its webpage and from those I reached out at Independent Analytics to be very lacking. There is just too much jargon I don’t understand. After following the instructions and trying to copy the code into a WP Code Plugin, it still didn’t work. Despite copying the code exactly, WPCode always had an issue with it that I could not figure out how to fix.
I think that those who develop websites or are have more technical knowledge sometimes forget that not everyone is familiar with all of the jargon and what is required to run a website. After trying dozens of times to get my website to use the code provided by Independent Analytics, I deactivated it. Against my better judgement, I trusted the advice found on their website to just use Disable Rest API. Of course, this didn’t work as it has not been updated in over a year. In fact, it broke the mobile version of my website and I am struggling to figure out how to fix it. This has been a very frustrating and disappointing experience that took a lot of more time than it should to no good end.
Had this plugin been easy to install and worked properly, I anticipate I would have given a much higher review but I have no justification at this time to give it anything but 1 star.
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I’m sorry you had a bad experience with our plugin. I responded to all of your questions quickly via email and I thought I was providing very clear steps to resolve this issue.
It DOES work upon installation without any code or configuration. You can install it on a brand new website right now if you’d like and you will see this. The problem is that your site is blocking the REST API, which breaks the functionality of our plugin and many others. I have no way of knowing whether it’s a plugin on your site or a code snippet doing this, but the REST API has to be enabled for our plugin to work. This isn’t complexity coming from our plugin, but rather a setting on your site. If you are disabling the REST API, you should be aware that it can break things. If another plugin is blocking the REST API, they should be warning you that this breaks things as this is not something most sites do. The solutions I recommended will work when applied correctly, but it sounds like the REST API must have remained disabled this whole time.
Re-enabling the REST API shouldn’t be complicated. It’s probably a checkbox in a plugins interface, but I don’t know which plugin is disabling it on your site, so I can’t provide step by step instructions for that.
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